When a company is doing financially well, why is the customer perspective measure important?


These are leading indicators: if customers are not satisfied, they will eventually find other suppliers that will meet their needs. Poor performance from this perspective predicts of future decline, even though the current financial picture may look good. The customer perspective includes objective measurements such as customer retention rate, as well as more subjective criteria such as market research and customer satisfaction surveys.

Business

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Instead of suing the partnerships or other partners at law, general partners are given the right to bring a(n) ________ against other partners

A) claim for damages B) tort action C) call for action D) action for an accounting

Business

Answer the following statement(s) true (T) or false (F)

1. In a pitch, it is a good idea to use the 4 Ps framework. Using the framework will organize your review of the product and make sure your pitch is complete. 2. Some people expand the 4 Ps to include people and owner personality. 3. Because of the nature of guerrilla marketing, its use is limited to entrepreneurs and small businesses. 4. Most investors will invest primarily in your product or idea, not in you.. 5. Modern sales is genuine and creative, adds value, and builds relationships.

Business

An insertion anomaly occurs when:

A) You cannot enter data because other data is required B) You must edit the same information in several places C) Removing data accidently causes the loss of other data D) None of the above

Business

Zoe has decided to start a personal shopper company in her metropolitan town of 250,000.  She wants to concentrate on college professors at the small university she graduated from which has 85 professors employed full time.  After deciding whether each medium would be acceptable, complete the following chart. Medium Acceptable?   Why or Why not? Newspaper - Campus and Local  Radio - Campus and Local  Internet  Others? 

What will be an ideal response?

Business