How would you reflect your client’s issues?
What will be an ideal response?
ANS: Students' answers will vary. By reflecting issues, you demonstrate to clients that you understand their view of
identified needs, problems, or other topics of concern. An important form of active, empathic listening, reflecting
issues represents a more specific application of the reflecting content skill. In this case, you paraphrase and highlight
those issues that clients wish to address in your work together. In effect, when you reflect issues, you take an early
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step toward the processes of assessment and contracting. When you empathically communicate your understanding
of clients' experience of the issues that concern them, both the working relationship and clients' motivation to work
with you tend to improve. By expressing empathic appreciation of the nature of the problems as clients see them,
you simultaneously convey respect for clients as people of worth and value, and endorse their right to autonomy and
self-determination.
Of course, reflection of an issue does not necessarily convey moral approval or professional agreement to
work toward its resolution. Occasionally, clients identify problems or goals that social workers could not morally,
ethically, or legally help to address.
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Which of the following is an example of an ethical responsibility of an evaluator?
a. To assure that agency has sufficient operating funds b. To assure that agency staff are happy c. To assure public confidence in the agency d. a and c only e. All of the above
Discuss a work situation (in contrast to the school-related situations included in the chapter) and describe the kinds of common problems that may occur there for employees. What kinds of situations may require problem-focused or emotion-focused responses, and why?
What will be an ideal response?
The U.S. District Court, in Julea Ward vs. Eastern Michigan University, ruled that:
a. the university was justified in dismissing the student for violating provisions of the code of ethics that prohibitdiscrimination based on race, religion, national origin, age, sexual orientation, gender, gender identity, disability,marital status/partnership, language preference, or socioeconomic status
b. the university was justified to enforce standards expected of students in a counseling program, even when astudent objects on religious grounds.
c. the university was not justified in dismissing the student for violating provisions of the code of ethics thatprohibit discrimination based on race, religion, national origin, age, sexual orientation, gender, gender identity,disability, marital status/partnership, language preference, or socioeconomic status.
d. the university was not justified to enforce standards expected of students in a counseling program, even whena student objects on religious grounds.
Morales, et al. classify youth gangs in the following four types: criminal, conflict, retreatist, and cult/occult. Briefly describe each of these types.
What will be an ideal response?