What is the term for a circle of colleagues, professional contacts, or friends that you can access quickly for advice and assistance with problem solving?

A) Network
B) Besties
C) Employees
D) Employee Circle
E) The Circle


A) Network

Business

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McDonald's, with its use of specific policies and procedures to provide an acceptable, consistent service quality, would best be described as using the personalized approach for customer service.

Answer the following statement true (T) or false (F)

Business

________ benefits are advantages your audience directly receives from complying with your request

A) External B) Peripheral C) Superficial D) Secondary E) Internal

Business

Andrew, an attorney, has a case that was recently heard by the United States Court of Appeals. He would like to have the United States Supreme Court hear the case. One way by which the U.S. Supreme Court may review the case is by:

a. forum non conveniens. b. writ of certiorari. c. en banc appeal. d. motion for supreme judgment.

Business

Consumers spend a great deal of time comparing specialty products to determine the one that best fits their needs.

Answer the following statement true (T) or false (F)

Business