Which of the following is true about negotiation?
a. It commonly results in a win-lose situa-tion.
b. It is aimed at solving problems, conflicts, or disputes.
c. It is used only in contract and labor union disputes.
d. It is the exchanging of favors or trading activity.
B
Negotiation is used to solve problems, conflicts, or disputes.
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Which statement reveals the most dangerous result of using measured standards as part of the CQI process?
1. A nurse complains, "Collecting this data takes so much time." 2. A radiology technician says, "CQI is lots of work." 3. A nurse manager says, "I'm not going to change this process, because I'd have to change the CQI monitors." 4. The laboratory technician says, "Writing these CQI reports is boring."
When discussing the nursing process, the instructor stresses that for clients undergoing cardiac surgery, it is important for the nurse to demonstrate competence. What is the rationale for this statement?
A) To acknowledge the client's emotion B) To encourage verbal conversation C) To relieve the client's insecurity and anxiety D) To encourage the client to communicate
What would be your first nursing intervention when caring for a client with a somatoform disorder?
A) Establishing a trusting relationship B) Providing a comfortable environment C) Identifying positive feelings that the client may have D) Helping the client face his or her responsibilities
A father reports that his adolescent daughter has gotten good grades up until the last quarter of school. She has been hanging out by herself and does not want to talk to him anymore. The mental health nurse should:
1. Realize that this is a natural part of growing up. 2. Perform a mental health screening to check for depression. 3. Attempt to get the adolescent to discuss why she does not like her father anymore. 4. Let the adolescent talk when she is ready.