When addressing a grievance interview, which of the following is important?

A. Keeping information confidential
B. Using mostly hearsay
C. Recognizing that any situation can be worked out if the two people just sit down
and discuss it.
D. Avoiding forgiving anyone until he or she has adequately compensated you.


A

Communication & Mass Media

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A podium is

a. a flat table where you can put your notes. b. a stand that serves as a support for notes. c. an elevated platform on which a speaker stands. d. the housing for the sound system. e. a light in the darkness.

Communication & Mass Media

Which of the following statements is an advantage of

manuscript speaking? a. It can be difficult to make extensive last-minute changes in content. b. It allows for more eye contact than any other delivery form. c. It provides an opportunity to choose more rhetorical and eloquent language. d. It allows for more freedom of movement. e. It seems spontaneous but is well prepared.

Communication & Mass Media

This is known as "connections and membership in a group" through which one's influence is enhanced

A) relational power B) social capital C) relational dialectics D) social power E) information seeking

Communication & Mass Media

How can understanding the different conflict styles disputants may adopt be helpful for the mediator. Use at least two differing styles in your answer.

What will be an ideal response?

Communication & Mass Media