John, a sales manager, has a difficult ethical decision to make regarding one of his clients. In evaluating his ethical duties, he knows that ________, among other criteria.
A. he would need to be proud of seeing his decision or action reported in the newspaper
B. he must be willing to take action that is illegal
C. he will need to communicate his decision to his employer's other clients
D. he must not take actions that will be financially detrimental to his employer or his client
E. his decision must not negatively affect his employer's business relationship with the client
Answer: A
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If you must deliver bad news, determine ________ to help you choose the direct or indirect approach for delivering the message
A) how much you care about the audience B) how important the news is to the reader C) your writing style preferences D) how much time is available to develop a message E) if a strong buffer can be developed
Which of the following statements is true regarding the time value of money?
A) Compound interest will produce equal amounts of interest each period on a fixed deposit. B) Earning simple interest is more beneficial than earning compound interest. C) When making a purchase, it is better to make payment as soon as possible. D) It is better to receive $1 now than a year from now.
What authority arises from patterns of relationships and communication that evolve as employees interact and communicate?
a. formal authority b. informal authority c. relational authority d. personal authority
Groups at all levels in an organization can do all of these EXCEPT
A. establish a sense of urgency. B. provide the means for enacting new behaviors. C. communicate information about the changes. D. be part of a guiding coalition. E. hold change efforts together.