One method for circumventing segregation of duties is ______________________________ between one or more persons (or departments) to exploit a system and conceal an abuse such as fraud.
Fill in the blank(s) with the appropriate word(s).
collusion
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Projecting a positive personal image is a crucial element in communicating an "I care" attitude to customers.
Answer the following statement true (T) or false (F)
Express the difference between first- and second-order change.
What will be an ideal response?
Disparate-impact discrimination occurs when a protected class is adversely affected by the practice or procedure of an employer who intended that result.
Answer the following statement true (T) or false (F)
In terms of implementing a diversity initiative, a “change agent” differs from the typical manager in that the change agent ______.
a. works more one-on-one to improve diversity b. has authority over diversity initiatives for the entire organization c. has firing authority to remove negative elements d. is exclusively a human resources department individual