Dr. Diercks explains to his class that he does not allow cell phones to be present during class. Robert asks why, and Dr. Diercks simply explains that checking messages, texting, and even checking the time interfere with Robert's listening
Dr. Diercks is pointing out which listening barrier?
a. preoccupation
b. multitasking
c. information overload
d. pseudolistening
B
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Indicate whether the statement is true or false.