Why are non-financial measures necessary in today's business environment?


In today's competitive business environment characterized by rapidly changing technology, global competition, and a focus on meeting and exceeding customer's expectations, in order to be successful, managers must focus on factors other than financial performance. In this environment, traditional measures of financial performance are simply not adequate to fully assess the performance of companies and their segments. Quality may be more important than cost, timeliness more important than meeting a budget, and customer service more important than ROI.

Business

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An item described as low-risk and low-opportunity is a ________

A) nuisance item B) bottleneck item C) variable item D) critical item E) commodity

Business

Which of the following represent a predisposition to react positively or negatively toward others, ideas, things, or situations?

A. attitudes B. feelings C. behaviors D. ideas

Business

Auditors are only concerned with materiality for the financial statements as a whole

a. True b. False Indicate whether the statement is true or false

Business

What primarily encouraged the creation of the Dodd-Frank Wall Street Reform and Consumer Protection Act?

a. news reports about fraud by government contractors b. the need to encourage whistleblowers in the financial industry c. the financial crisis that began in 2007 d. the success of the False Claims Act

Business