In a new task buying situation, the customer firm has had experience securing the product or service, but managers need to reevaluate alternatives
Indicate whether the statement is true or false
False
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Which of the following is true?
a. Core competency theory argues that an organization should outsource specific core assets. b. Core competency theory argues that an organization should focus exclusively on its core business competencies c. Core competency theory argues that an organization should not outsource specific commodity assets. d. Core competency theory argues that an organization should retain certain specific non?core assets in-house.
Answer the following statements true (T) or false (F)
1. The outstanding organizations are experienced enough to anticipate all the many different things guests will do, ask for, and expect from them. 2. Everything the organizational leadership says and does should be consistent with the organization’s subcultures. 3. Organizational culture is crucial in filling in the gaps between what the organization can anticipate and train its people to deal with and the opportunities that arise in the daily encounters with a wide variety of guests. 4. The more tangible the service product, the stronger the cultural values, beliefs, and norms must be to ensure that the guest service employee provides the quality and value of guest experience that the guest expects and the organization wants to deliver. 5. Because they are often lonely, bored, and looking for contact with others, older retired people often make excellent hospitality employees.
Which of the following is an appropriate label for an activity node?
A. early start B. project manager’s name C. cost of project D. applicable government regulation
Collins Inc applies overhead using direct labor hours. The following data are available for the year: Estimated direct labor hours 1,050,000 Actual direct labor hours 1,000,000 Overhead applied $5,000,000 Actual overhead $4,850,000 What predetermined overhead rate did Collins use?