According to Blake and Mouton, which of the following is the best way to deal with conflict?
A. maintain neutrality, withdraw
B. compromise, take the middle ground
C. simply enforce obedience to authority
D. try to be both person- and results-oriented
D. try to be both person- and results-oriented
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All of the following are speeches of courtesy EXCEPT
a. objections. b. welcomes. c. responses. d. acceptances.
The use of social media by British Petroleum in the wake of the Deepwater Horizon oil explosion was a classic example of __________ communication.?
a. efficient b. ethical c. viral d. crisis
Intercultural communication is concerned only with the communication between individuals from different countries.
Answer the following statement true (T) or false (F)
Master the use of previews, internal previews, and transitions If the main points of a speech are too complicated and hard to follow, then a speaker should use __________.
A. transitions B. inverted pyramids C. internal previews D. points E. none of these choices