Susie set a goal for her performance on the first test, but classmate John set no goal. According to the theory developed by _____, Susie should do better because the goal will help her to direct attention, mobilize effort, and increase persistence.

a. Burton
b. Garland
c. Locke (189 left)
d. none of the above


c. Locke (189 left)

Communication & Mass Media

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Which statement is not a principle of nonverbal communication?

A) Nonverbal communication is both intentional and unintentional. B) Few, if any, nonverbal signals have universal meaning. C) When a speaker's verbal and nonverbal channels send conflicting messages, we tend to trust the nonverbal message. D) Strong content can mask and, in most cases, overcome poor delivery.

Communication & Mass Media

The creation of tools, ideas, and practices is called ____________________

Fill in the blank(s) with correct word

Communication & Mass Media

Statistics show that hostile customers, through word of mouth, can __________ a company's business by 2%

a. increase b. reduce c. extend d. encourage

Communication & Mass Media

Rachel is an U.S. American student who goes to school of culinary art in France. She loves the country, she can speak relatively fluent French, and she meets French students who share the same passion for cooking everyday at school

However, she hesitates to initiate conversations with people around her. What would be the factor that prevents Rachel from developing intercultural friendships with French people? a. frequent contact b. personality c. similarity d. positive attitudes toward other cultures

Communication & Mass Media