The definition of commercial reasonableness as used in contract law includes:
a. the business judgment of expert business managers.
b. that the practices customary in the type of transaction involved be used as a standard.
c. the requirements to develop creative and innovative solutions never before used in a particular industry.
d. None of these.
b
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To promote a positive service culture, customer service professionals should always ________.
A. use "they" language when dealing with customers B. be well versed in the many facets of their organization and its operation, related industry topics, and the competition C. view vendors and suppliers as salespeople whose only purpose is to serve them D. focus on taking a one-time service or sales opportunity approach instead of developing an ongoing relationship with customers
When changing from LIFO to FIFO, the least likely result would be
A) disclosing an increase in the inventory balance. B) disclosing an increase in the deferred taxes account. C) removing the LIFO reserve. D) obtaining a tax refund from the IRS.
A(n) ________ of sample variance may be performed if it is not known whether the two populations have equal variance
A) p-test B) F-test C) t-test D) z-test E) chi-square test
________ occurs when decision makers fail to notice gradual changes over time.
Fill in the blank(s) with the appropriate word(s).