The Government Job (Scenario)Colin was getting accustomed to his surroundings in a state government job. His efforts at getting people to accept change had met with little resistance due to his and the new director's efforts as well as the hard work of his subordinates. But now the hard part really started-actually managing the change. What techniques could he and his agency's new director employ to most effectively implement changes that would result in increased productivity in his department? He considered changing three aspects of his agency: the structure, the technology, and the people.Colin decided his people will benefit from ________, a method of changing behavior through unstructured group interaction.
A. survey feedback
B. sensitivity training
C. team building
D. intergroup development
Answer: B
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