The Acme Global Corporation has a labor surplus. Specifically, it has too many workers in one type of job and too few in another. Its best method for dealing with its surplus would be _________.
A. downsizing
B. early retirement
C. retraining
D. natural attrition
E. skill decreases
C. retraining
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A collaboration in which power is shared is referred to as a/an ______ relationship.
A. agent to agent B. principal to staff C. principal to board D. principal to principal
List the four tools that managers can use to guide their design of the service process
What will be an ideal response?
Organizations that are in the start-up stage are characterized by all of the following EXCEPT:
A. high growth rates. B. significant customer loyalty. C. heavy emphasis on product engineering. D. basic product lines.
Which of the following statements about theoretical capacity is best?
A) Theoretical capacity allows adjustments for preventive maintenance. B) Running a factory at this level for a short time is often better than permanently raising resource levels. C) Theoretical capacity levels are usually lower than rated capacity levels. D) Theoretical capacity levels take into account that machines occasionally break and that workers occasionally call in sick.