You were recently introduced to a bank manager who expressed hope of doing business with your company. What type of communication should you use to follow-up with this potential customer? Please thoroughly explain your rationale, form of communication, and message
What will be an ideal response?
Verbal communication is the process of using words to send your message. Word choice is very important. A big part of verbal communication is listening to the receiver to ensure that your message has been interpreted correctly. Nonverbal communication is communicating through body language. Body language includes eye contact, facial expressions, tone of voice, and the positioning of your body. Nonverbal communication also includes the use of silence and space.
The student should suggest a formal business letter, written on letterhead. The first paragraph should express appreciation for the visit and/or opportunity to meet, reminding the receiver of where they met. The second paragraph should convey why doing business with your company would be an asset. The final paragraph should request a meeting and provide a follow-up phone number. Note: The major component of this exercise is to check for proper formatting, grammar, and clarification of message.
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