Which of the following data stores is updated when employees gain new on the job training?
A. labor-force planning data
B. skills inventory data
C. payroll data
D. none of the choices are correct
Answer: B
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Which of the following statements is true regarding customer loyalty?
A) Loyal customers are more expensive to serve. B) Loyal customers stimulate revenue growth. C) Loyal customers are highly price sensitive. D) Retained customers are less profitable than the switchers.
Which of the following statements is true of the optimal capital structure?
A. It is found by determining the debt-equity mix that maximizes expected EPS. B. It simultaneously maximizes EPS and minimizes the WACC. C. It minimizes the cost of equity, which is a necessary condition for maximizing the stock price. D. It simultaneously minimizes the cost of debt, the cost of equity, and the WACC. E. It should have the combination of debt and equity that will maximize the price of the firm's stock.
Two companies have identical assets and operating activities. Which of the follow statements is
true? A) The company with more debt will have lower operating income due to interest expense. B) Both companies have the same net income. C) The company with more debt will have higher operating income due to leverage. D) The company with more debt will have lower net income due to interest expense.
The internationalization of emerging market multinationals is best described by ___________.
(a) The Springboard perspective (b) Dunning’s OLI model (c) Transaction cost economics (d) The institutional voids hypothesis