Which of the following steps is not part of the Standard Agenda format?
a. task clarification
b. establishment of procedure
c. problem identification
d. fact-finding
e. solution suggestions
b
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Mrs. Beckman welcomes a new employee with a handshake. Which function of nonverbal
behavior does Mrs. Beckman use? A) territory B) gestures C) space D) touch
Incorporating a narrative into a speech is a way to use which informative strategy?
A. explaining B. comparing C. demonstrating D. storytelling
Why is communication an art rather than a science?
a) Because effective communication involves understanding the unique nature of different audiences and selecting strategies to adapt to that uniqueness. b) Because effective communication means having a large repertoire of communication behaviors. c) Because effective communication involves learning appropriate recipes for success and applying them when circumstances warrant. d) Because effective communication means finding out what the audience wants and giving them what they want.
Identify the attributes of a good listener by identifying the guidelines of how to listen ethically
What will be an ideal response?