The concept of engaging in a learning relationship with customers and directing the firm's resources to making each product or service as customized as possible is known as ________.

A. market orientation
B. relationship orientation
C. differentiation orientation
D. one-to-one marketing
E. pro-social marketing


Answer: D

Business

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Telephone interviews are most useful with relatively upscale consumers who are accustomed to business transactions by phone

Indicate whether the statement is true or false

Business

In process costing, factory rent and utilities are debited to the ________.

A) Work-in-Process Inventory account B) Manufacturing Overhead account C) Finished Goods Inventory account D) Cost of Goods Sold account

Business

According to blended value theorists, value has three components: environmental, social, and ______.

A. artistic B. spiritual C. academic D. economic

Business

Team self-leadership is similar to individual self-leadership because:

a. they both involve the use of mental self-leadership strategies b. they both involve the use of behavioral self-leadership strategies c. they both involve the use of both mental and natural reward strategies d. they both involve the use of both mental and behavioral self-leadership strategies

Business