Henri Fayol believed that in order to increase the efficiency of the management process, it is essential that

A. there are a greater number of levels in a managerial hierarchy.
B. all organizational members are treated with justice and respect.
C. authority is concentrated at the top of the chain of command.
D. managers do not have the right to give orders to employees; they should only give polite instructions.
E. managers discourage creativity in employees so that they stay focused on their jobs.


Answer: B

Business

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