What is a suggested way to manage public speaking anxiety?
A. Focus on your performance, not on your listeners.
B. Project confidence by standing tall and maintaining eye contact.
C. View public speaking as a performance, not a conversation.
D. Use chemicals as tension relievers.
Answer: B
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An example of a business-to-business ad would be which of the following?
A. an ad selling cleaning services to hotels B. a political ad promoting reduced government spending C. an ad by Honda promoting corporate responsibility through the fuel efficiency of its line of SUVs D. a local grocery store ad for fresh produce
The process of paraphrasing a speaker's message back to the speaker is part of the __________
listening process. Fill in the blanks with correct word
Match the following listening types with their explanations
1. Appreciative listening 2. Empathic listening 3. Discriminative listening 4. Analytical listening 5. Passive listening 6. Negative listening a. Listening to determine the emotional well ?being of the speaker b. Listening to enjoy a comedian c. Listening to find fault with the speaker d. Listening to interpret and analyze the message e. Not concentrating on the message f. "Reading between the lines" listening
According to the text, a hidden agenda
a. is always a negative factor in persuasion. b. can be a positive motivator. c. is not a factor in some people. d. none of the above.