When producing a preparation outline, it is important to follow

A) your instructor’s guidelines.
B) a modified outlining format.
C) your own format.
D) MLA guidelines.


Answer: A

Communication & Mass Media

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If you fail to listen for feelings, you may overlook the most important part of the message. What type of listening describes this component of the listening process?

a. analytical listening b. empathic listening c. comprehensive listening d. appreciative listening e. discriminative listening

Communication & Mass Media

A public relations plan in place and unchanged for a long time is called ________

A) a standing plan B) a logistical plan C) an ad hoc plan D) a flexible plan E) a contingency plan

Communication & Mass Media

As we move from middle age to the ends of our lives, we tend to

a. generate more friendships. b. look for new friends with more similarities to us. c. seek our old friends to renew relationships. d. focus on a smaller number of close friendships.

Communication & Mass Media

In order to gather as much information as possible, an ethical listener suspends ____________________.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media