Among the national cultures noted in the textbook that value femininity, stress caring, nurturing, and sexual equality is which of the following?
A. Peru
B. Iran
C. the Netherlands
D. Kuwait
C. the Netherlands
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Which of the following items can best be described as an "Agent" in the REA data model?
A. Raw material inventory. B. Purchases. C. Accounts payable clerk. D. None of these choices is correct.
Answer the following statements true (T) or false (F)
1. “Hire for attitude and values; train for skills” doesn’t make much sense in the hospitality industry since it is service skills that lead to guest satisfaction. 2. Selecting the right person for a particular job should begin by first looking at the applicants, then looking at the job. 3. Since “service naturals” are rare in the labor pool, effective hospitality organizations place candidates who are outstanding technically but have no service skills into support positions. 4. It is much more important to find guest contact employees with the right abilities and motivation than the non-contact employees.
A company will not achieve world-class status unless a quality focus
a. allows that company to achieve one or more major quality awards. b. becomes an integral part of the organization's culture. c. emphasizes the elimination of all quality costs for compliance and noncompliance. d. has been mandated by management for workers to pursue.
Restructuring requires the corporate office to find either exceptionally performing firms with realized potential or firms in industries on the threshold of significant, negative change.
Answer the following statement true (T) or false (F)