Software is tested thoroughly with every possible input in order to uncover possible ____, errors in the program code that cause the software to malfunction.
A. stitches
B. ants
C. bugs
D. snags
Answer: C
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A top-of-mind brand is:
A) the company's chief competitor, as identified by a competitive analysis B) the brand that comes to mind in a product category when asked to name the first brands a person can think of C) the most expensive good or service in a product category D) a purchasing alternative when the primary product is not available
What are the three most common critical incidents during service encounters, which cause customers to switch to other services?
a. failures in the service itself, negative employee actions, and unsatisfactory employee response to service failures b. failures in the product, disappointment with the product, and lack of care c. lack of focus on the end goal, lack of employee attentiveness, and disinterest in the product d. failures in the response to service failure, lack of understanding the organizational goals, and failures in the product
Which of the following statements is true according to the research of Sully de Luque and colleagues?
a. An autocratic leader is less likely to be controlling costs and stressing over profits. b. Inspirational/visionary leadership result in questionable outcomes. c. Stakeholder values and inspiring visionary leadership are global. d. Economic values should be predominant.
The Work in Process Inventory account in a job order costing system consists of
A) time conversion cards. B) job conversion cards. C) job order cost cards. D) product cost cards.