The profitability index is the ratio of the present value of the cost to the present value of the
benefits.
Indicate whether the statement is true or false
FALSE
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Focusing disproportionate effort on high-profit customers will lead to lower customer profitability for those customers
Indicate whether the statement is true or false
Individuals who self-sacrifice or go above and beyond the call of duty in order to gain the attribution of dedication from observers are engaging in ______.
A. self-promotion B. ingratiation C. exemplification D. faking
The expected average rate of return for a proposed investment of $500,000 in a fixed asset, with a useful life of four years, straight-line depreciation, no residual value, and an expected total net income of $240,000 for the 4 years, is:
A) 18% B) 48% C) 24% D) 12%
Antonia observes that one of her recycling technicians, Jack, has fallen short of his recycling quota for three consecutive weeks
Antonia questions Jack about his poor performance, and he responds, "I'm not as fast as some other guys. I guess I'm just a dumb ex-con." Antonia thinks that Jack is selling himself short, so she decides to apply expectancy theory to motivate Jack. Following an idea related to expectancy theory, Antonia should explain to Jack that A) the valences he has attached to the potential rewards are too high. B) she thinks he is capable, and increases his production goals slightly. C) his self-confidence might be too low for the task. D) there is no guarantee that management will follow through with a reward if he does increase his production.