Fiona is in charge of quality control testing for her company. Her method of quality control is to build quality into every step of the production process. This is the total quality management approach
Indicate whether the statement is true or false
TRUE
Explanation: Since Fiona is focusing on quality at every step of the process, she is following the total quality management approach. The old method of inspection for quality control involved checking work at the end of the production process.
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