The extent to which a speaker pronounces words clearly is known as articulation.
Answer the following statement true (T) or false (F)
True
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Twitter is more popular than Facebook
Indicate whether this statement is true or false.
What does the speaker do during the refinement phase of topic selection?
a. focus your specific topic b. articulate a specific purpose statement c. articulate a thesis statement d. all of the above
Amber wants to make a sale. According to the nonverbal information presented in Chapter 6, to get compliance from a customer she might try
a. speaking in a rate much faster than her customer’s. b. lightly touching her customer. c. avoiding direct eye contact with her customer. d. keeping her facial expression as neutral as possible. e. None of these are advisable to gain compliance.
Though it is acceptable among friends in the workplace, humor should be used sparingly among superiors and subordinates in work settings because it often causes misunderstandings.
a. True b. False