An organization in which there are no barriers to information flow is referred to as a(n) ________ organization.
A. informal
B. bureaucratic
C. decentralized
D. open
E. boundaryless
Answer: E
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Defusing a situation with a customer by acknowledgment can be used in every unhappy situation with any customer.
Answer the following statement true (T) or false (F)
Problem removal and normal depletion are examples of positively oriented relevant brand needs
Indicate whether the statement is true or false
Substantive interests
A. are related to the way we settle the dispute. B. regard what is fair, what is right, what is acceptable, what is ethical, or what has been done in the past and should be done in the future. C. mean that one or both parties value their relationship with each other and do not want to take actions that will damage the relationship. D. are the interests that relate to the focal issues under negotiation.
At the end of the third year of operation, Alger Corporation has total assets equal to $100,000, liabilities totaling $90,000, and contributed capital of $30,000 . What is the balance in retained earnings?
a. $40,000 (Dr) b. $40,000 (Cr) c. $20,000 (Dr) d. $10,000 (Cr) e. $20,000 (Cr)