Keri really enjoys talking with people, learning how they feel about a topic, and sharing personal information. How would you describe Keri's listening style?
a. Critical listening
b. Task-oriented
c. Relational listening
d. Analytical listening
c
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What was the topic of the sample outlines in the outline chapter?
A. Obsessive Compulsive Disorder B. Addiction C. Roman Coliseum D. The Big Apple
Shondra's group examined the school boundary issues
together, but Shondra was selected to present their findings to the audience. This is an example of a a. group oral report. b. panel discussion. c. symposium. d. colloquium.
Explain how group members share responsibility for presentations.
What will be an ideal response?
Shelley's mother has told her that she shouldn't smile so much because people don't take you as seriously if you smile. Shelley's boss has told her she should smile more at the customers because they will be more likely to buy if she's friendly to them. Shelley says she smiles when she feels like it. Which of the following statements might apply to this dilemma?
A. Nonverbal communication is extremely difficult to control. B. Nonverbal communication is extremely difficult to interpret. C. People judge credibility partly by how a person smiles. D. All of the above. E. None of the above.