Donabedian's aspects of quality include (select all that apply):
a. goals.
b. process.
c. policies.
d. structure.
e. outcomes.
B, D, E
Indicators are used to measure all three of Donabedian's (1985) aspects of quality: structure, process, and outcomes. Donabedian's framework is useful to understand the relationship be-tween outcomes and the structure and processes that have produced them.
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