Motions for summary judgment are supported by evidence outside of the pleadings
Indicate whether the statement is true or false
TRUE
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Which of the following is the best example of a service goal for a retailer that is sincere about reducing the standards gap?
A. "Greet all customers when they enter the selling area." B. "Display merchandise on racks within 24 hours of delivery." C. "Respond positively to all customer complaints." D. "Respond to e-mails as soon as possible." E. "Straighten and organize the merchandise when necessary."
Which of the following options is one of the four basic strategies to influence audience effects?
A. limit concessions by making actions invisible to your own constituency B. increase concessions on both sides by cutting off visibility from the audiences C. None of these options is a strategy to influence audience effects. D. increase visibility and communication with both parties' audiences
Core competencies are a source of competitive advantage when they are ____________.
A) not easily sustainable. B) hard to imitate. C) rare. D) all of the answers are correct.
Which of the following is a difference between corporate philanthropy and corporate responsibility?
A. Unlike corporate philanthropy, corporate responsibility focuses on donations in the form of employee time. B. Unlike corporate philanthropy, corporate responsibility begins with a partnership between a business and a nonprofit. C. Unlike corporate philanthropy, corporate responsibility focuses on the actions of the business itself rather than donations. D. Unlike corporate philanthropy, corporate responsibility focuses on donations in the form of money and products.