The crisis phase typically begins with which of the following?

a. a trend that emerges on social media
b. an event that disrupts normal operations
c. a lawsuit filed against an organization
d. a misunderstanding with stakeholders


b. an event that disrupts normal operations

Communication & Mass Media

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Discuss three specific stressors that influence you in your role as a student.  Choose one of these stressors, and describe how you could cope with this stressor using appraisal-focused coping, problem-focused coping, and emotion-focused coping.  

What will be an ideal response?

Communication & Mass Media

Illustrate the differences between assertive behavior and aggressive behaviors. Which behavior is more effective? Why?

What will be an ideal response?

Communication & Mass Media

The success or failure of a PR campaign depends largely on you problem-solving ability and creativity ___________________________

a. in deciding on the theme b. in choosing the media c. in using the media d. All of the above

Communication & Mass Media

An ad hominem fallacy is an argument in which a speaker attacks a person's arguments rather than the person.

Answer the following statement true (T) or false (F)

Communication & Mass Media