Trace Devanny joined healthcare IT solutions provider Trizetto as CEO in 2010; he changed the laid- back company culture to motivate people to listen to customers and act on their feedback, and to always put the customer first. This is an example of which force for change?
a. Organizational restructuring
b. Management changes
c. Customers changing preferences
d. Intrapreneurship
b. Management changes
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According to the Religious Freedom Restoration Act of 1993, the federal government may substantially burden a person's exercise of religion if the burden results from a rule of general applicability.
Answer the following statement true (T) or false (F)
In a customer analysis, understanding how to expand the market and achieve sales closer to market potential is most likely to be achieved by analyzing:
A) competitors' customers. B) former customers. C) people who have never purchased the product. D) current customers.
A printed price of manufacturer or wholesaler that is subject to special discounts is called a
a. net price; b. gross price; c. list price; d. trade price; e. purchase requisition
Answer the following statements true (T) or false (F)
1. Managers of virtual workers should arrange for them to meet regularly. 2. Over 20 years ago, Peter Drucker predicted that the future organization would be organized around teamwork, but that has yet to occur. 3. Among the benefits of teamwork is the reduction of destructive internal competition. 4. While quality is usually improved by using teamwork in an organization, productivity typically suffers because teamwork is time consuming.