Another term for high customer ________ is customer churn

A) retention
B) defection
C) value
D) perception
E) belief


B

Business

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A ________ is a group of customers who are bound together by their loyalty to a retailer and the activities the retailer sponsors and undertakes.

A. target market B. customer pyramid C. frequent shopper community D. consideration set E. retail brand community

Business

Lake Country Promotional Services uses a job order system for costing and billing promotional services for dance and ballet performances. Lake Country has four public relations specialists plus an office staff. At the beginning of the year, Lake Country estimated the total cost of salaries and benefits for the public relations specialists at $672,000 and a total of 7000 billable hours for the year. The office and administrative costs were estimated at $406,000. The allocation base for office and administrative costs is billable hours. In June, Lake Country signed a contract for a Russian ballet performance. It negotiated a price of $6500 for its services. When the job was complete, Lake Country's records showed that it had logged 38.0 billable hours. What was the amount of gross profit tha

A) $6500 B) $3648 C) $648 D) $2204

Business

A solicited sales message is one that you send to audiences who did not request information

Indicate whether the statement is true or false.

Business

The Safety Chemical Company produces a special kind of body oil that is widely used by professional sports trainers. The oil is produced in three processes: Refining, Blending, and Mixing. Raw oil materials are introduced at the beginning of the refining process. A "mountain-air scent" material is added in the blending process when processing is 50% completed.The following Work-in-Process account for the Refining Department is available for the month of July. The July 1 Work-in-Process balance contains $1,500 in material costs.Work-in-Process: Refining    Beginning balance (5,000 gal, 80% complete)$6,500 Materials (30,000 gal.) 12,300 Direct labor 14,500 Overhead 21,750 Ending balance (6,000 gal., 2/3 complete) ?? The following Work-in-Process account for the Blending

Department is available for the month of July. The July 1 Work-in-Process balance contains $5,920 in material costs and $1.56/unit in costs transferred in from the Refining Department.Work-in-Process: Blending    Beginning balance (8,000 gal, 30% complete)$22,850 Costs transferred in from Refining ??? Materials 20,810 Direct labor (725 hours) 5,748 Overhead 11,600 Ending balance (4,000 gal., 40% complete)   The Safety Chemical Company uses first-in, first-out (FIFO) costing for the Refining Department and weighted-average costing for the Blending Department.Required (use 4 decimal places for computations):Part 1: Refining Department(a) Compute the equivalent units of production for July.(b) Compute the material cost per unit and the conversion cost per unit for July.(c) Compute the costs transferred to the Blending Department for July.(d) Compute the July 31 Work-in-Process Inventory balance.Part 2: Blending Department(e) Compute the equivalent units of production.(f) Compute the unit costs in the Blending Department for the month of July.(g) Compute the costs transferred out for July.(h) Compute the July 31 Work-in-Process Inventory balance. What will be an ideal response?

Business