Many business communication courses in countries other than the United States are simply translation courses
Indicate whether the statement is true or false.
T
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Which of the following is not a typical cause of bad planning?
A. Information overload. B. Inadequate planning budgets. C. Ineffective group dynamics. D. Poor assessment of an organization's capabilities. E. Faulty assumptions about the future.
Alexandra could not determine why she did not receive for a call center job at which she would be speaking with clients who called win with questions about their accounts. Because she as so interesting in correcting the issue on her next potential interviews, she asked the interviewer a few days later why she was not asked back for a second interview. The interviewer explained the nature of the job and how important it was to sound upbeat and friendly on the phone. She explained that Alexandra’s monotone speaking voice was not right for this type of job. Which area of paralanguage was the issue for Alexandra?
A. pitch B. volume C. rate D. pronunciation
Direct marketing is a data-mining application that identifies the reasons customers switch to competitors and predicts which customers are likely to do so.
Answer the following statement true (T) or false (F)
A kind of game in which competition leads to a less-than-optimum outcome for both managers, is called:
A) budget outcome dilemma game. B) prisoner's dilemma game. C) leader-follower dilemma game. D) best strategy dilemma game.