How can speakers handle question-and-answer periods effectively? Discuss some common problems that may arise, and list at least three tips for these sessions

What will be an ideal response?


Answers will vary. Question-and-answer sessions let speakers talk more about something they are interested in, and let audience members respond. Problems can involve lacking preparation, being faced with difficult or inappropriate questions, or dealing with silent or overbearing audience members. Tips include the following: 1) Anticipate questions that may be asked and prepare answers. 2) Preface the session by encouraging questions. 3) Maintain eye contact as usual. 4) Pause, ask for clarification, or repeat the question if needed. 5) Don't feel obliged to answer personal or irrelevant questions. 6) Control defensiveness. 7) Thank the questioner. 8) Don't bluff. 9) Reinforce the main point or argument in the answer. 10) Don't allow one person to dominate.

Communication & Mass Media

You might also like to view...

Critical thinking is based on ______.

A. emotion B. self-interest C. cynicism D. reason

Communication & Mass Media

Most people talk at a rate of 125 to 150 words per minute

Indicate whether the statement is true or false

Communication & Mass Media

Which of the following needs has been identified by Maslow as describing our desire for self-respect and the respect of others?

a. self-actualization b. esteem and prestige c. love and social belonging d. safety and security e. physiological

Communication & Mass Media

In order to come up with an idea for her speech, Renata took out a sheet of paper and started writing down every possible idea she could think of. After three minutes, she had ten ideas. What process is Renata using?

a. Information overload b. Silent brainstorming c. Self-talk d. Habituation

Communication & Mass Media