How can speakers handle question-and-answer periods effectively? Discuss some common problems that may arise, and list at least three tips for these sessions
What will be an ideal response?
Answers will vary. Question-and-answer sessions let speakers talk more about something they are interested in, and let audience members respond. Problems can involve lacking preparation, being faced with difficult or inappropriate questions, or dealing with silent or overbearing audience members. Tips include the following: 1) Anticipate questions that may be asked and prepare answers. 2) Preface the session by encouraging questions. 3) Maintain eye contact as usual. 4) Pause, ask for clarification, or repeat the question if needed. 5) Don't feel obliged to answer personal or irrelevant questions. 6) Control defensiveness. 7) Thank the questioner. 8) Don't bluff. 9) Reinforce the main point or argument in the answer. 10) Don't allow one person to dominate.
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