When fraud is committed, it is often due to the overriding of existing controls, rather than the lack of controls
Indicate whether the statement is true or false
true
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In customer service, relationships with customers are built on ________ the characteristics of others.
A. ignoring B. neutralizing C. accepting D. rejecting
On-line transaction processing programs
a. are bolt-on programs used with commercially available ERSs. b. are available in two models–two-tier and three-tier. c. handle large numbers of relatively simple transactions. d. allow users to analyze complex data relationships.
Bullets are usually preferred over numerals in a document list unless sequence is important
Indicate whether the statement is true or false
How should the practice of unauthorized copying of software be classified?
A) illegal and unethical B) legal but unethical C) immoral but not unethical D) legal and illegal c