The nurse who wishes to apply for a job in a healthcare organization is asked to visit the human resources department. What services can the nurse expect to be delivered through this department? Select all that apply
1. Orientation of employees
2. The development of policy and procedures for its operation
3. Managing credentials
4. Educating and testing staff
5. Licensing staff
1, 2, 3, 4
Explanation: 1. The key focus areas of the human resource department are human resource planning, orienting, training, and educating staff; assessing competence; and managing staff requests.
2. The key focus areas of the human resource department are human resource planning, orienting, training, and educating staff; assessing competence; and managing staff requests.
3. The key focus areas of the human resource department are human resource planning, orienting, training, and educating staff; assessing competence; and managing staff requests.
4. The key focus areas of the human resource department are human resource planning, orienting, training, and educating staff; assessing competence; and managing staff requests.
5. Licensing staff is not under the jurisdiction of human resources, but is the responsibility of state and national boards.
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