Madeline is preparing to announce changes in policies and procedures, and she wants to make sure there will be some kind of written documentation that a message was sent and received. The need for an electronic trail will affect Madeline's choice of

A. nonverbal communication.
B. information richness.
C. verbal communication.
D. a communication network.
E. communication medium.


Answer: E

Business

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Century Clothes is a retailer with outlets in more than 30 cities in the United States. After a recent expansion of an additional 25 outlets, Century Clothes looked to expand its IT infrastructure to make it easier for workers to apply for jobs and for employees to submit their time sheets. The IT department decided against increasing the capacity of the company's servers. Instead, the team used a third-party hosting service for running these applications. The employees at the megastores are allowed access to this information through a web interface. In this scenario, Century Clothes is employing

A. decision support systems. B. relational database management. C. cloud computing. D. expert systems. E. an HR dashboard.

Business

In the pharmaceutical or food industries, quality control inspections would most likely be viewed as

a. non-value-added activities. b. business-value-added activities. c. value-added-activities. d. process-efficiency activities.

Business

A rules-based approach to workplace justice was welcomed by unions because it fulfilled the union's need for:

A. Workplace Flexibility B. Stability in the workplace C. Discipline in the workplace D. Avoiding wildcat strikes

Business

When the economy is sluggish, final consumers have less money to buy their favorite computer gadgets; and this leads to touchscreen manufacturers selling less product to computer makers like Apple. This illustrates the concept of

A. "Product" as potential customer satisfaction. B. unsought products. C. derived demand. D. brand rejection. E. brand nonrecognition.

Business