What are the three major sets of factors believed to affect ethical behavior in an organization?
What will be an ideal response?
Individual factors such as individual knowledge of issues, personal values, and personal goals influence the level of ethical behavior in an organization. Social factors such as cultural norms, actions and decisions of co-workers, significant others, and the use of the Internet affect ethical behavior. Also, the amount of freedom an organization gives an employee to behave unethically affects ethical behavior in an organization.
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Because of the increase in the use of technology, which of the following might help in determining what communications to work on first?
A) The date and time the message was received B) The information that best supports blogs and social networking feeds C) The filtering feature that identifies high priority items D) The attachment icon that indicates additional important information E) The sender name feature to identify internal and external messages
At Price & Wallace Inc, a pharmaceuticals company, members of the sales force and marketing department tend to have disagreements when things go wrong with a customer
The marketers blame the salespeople for poorly executing their strategies, while the salespeople blame the marketers for being out of touch with customers. Which of the following steps should upper management at Price & Wallace take to help bring the sales and marketing functions closer together? A) establish a customer sales force structure and make sure that sales quotas are easily achievable B) establish a complex sales force structure C) emphasize traditional methods of selling D) adopt a sales force automation system and implement team selling E) appoint a high-level marketing executive to oversee both marketing and sales
SCENARIO-BASED QUESTIONS Concise Language Improves the Quality of a Résumé Interviewers quickly scan a résumé in about 40 seconds to learn about a job candidate's skills, accomplishments, and attributes. Because interviewers spend such a short time
reading résumés, the writing must be direct and simple. Victor, a recent college graduate, designs a résumé and writes the following statements in his résumé to describe his accomplishments. a) I was a receptionist at a doctor's private practice. My work included taking appointments, filing charts, answering phones, and running errands. b) I was a sales person at a hardware store and was selling windows, doors, and tools and providing other customer services. I eventually became a manager at the hardware store. My responsibilities were ordering products and supplies, as well as supervising five employees. c) I spent two summers working at the university's admission office, showing prospective students around the campus and answering phone calls and performing other clerical duties. d) I was a summer camp counselor for special children. My responsibilities included handling special activities and providing daily assistance to kids as required. Required: Rewrite the work experience section of Victor's résumé to make it more effective.
In the ______ of integrating international activity, each subsidiary reports to more than one group (product, geographic, or functional) for the purpose of integrating international operations with functional areas, product areas, or both.
A. functional division B. international division C. geographic division D. matrix structure