Persuasive requests are generally more effective when they are organized directly
Indicate whether the statement is true or false
False
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The prime objective of following up with customers is to ________.
A. let them know you have not forgotten them and appreciate their business B. establish a close personal friendship with each and every customer C. trick them into remaining loyal to your company D. hand off responsibility to the customer for any service breakdowns
Intel's focus on designing complex, expensive microprocessors for PCs enabled competitors to develop cheaper chip sets for non-PC electronics devices. In the strategic intent model of competitive advantage, this is an example of "loose bricks."
Indicate whether the statement is true or false
The Income Summary account is credited in the entry that closes
a. expense accounts. b. revenue accounts. c. the Dividends account. d. net income.
Indicate the correct form of the adjective or adverb in parentheses. Use more or most, when appropriate, instead of less or least. A flight with at least one stop is often (cheap) than a direct flight