The main reason to make your telephone voice sound pleasant is that
A) you can avoid straining your throat as you speak.
B) the other person may be angry, depressed, or bored.
C) you are applying good listening technique.
D) the other person has no visual cues to supplement your voice.
E) you will remind the other person that the boss may be calling.
D
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If output grew 2.8 percent last year and labor productivity grew 1.1 percent, then by how much did hours worked grow over the year?
A. 1.1 percent B. 1.3 percent C. 1.7 percent D. 3.9 percent
Information concerning the materials used in the Mixing Department in October is as follows: Units Materials Costs Work in Process, October 1 11,700 $ 4,100 Units started during October 43,300 . 22,900 Units completed and transferred to next department during October 45,000 . If the ending work-in-process inventory is 50% complete, using the average cost method, what was the materials cost in
Work in Process at October 31? a. $2,644 b. $2,700 c. $4,330 d. $4,811
What is RICO?
A) Racketeer Influenced and Corrupt Organization Act B) Rural Income Corporate Organization Act C) Rural Inchoate and Corrupt Organization Act D) Racketeer Information and Corporate Organization Act
Customers have a defined ________ when it comes to waiting in line at a retail checkout counter. The amount of time consumers are willing to wait varies with the type of store.
A. voice-of-customer quotient B. zone of tolerance C. tangibles gap D. empowerment standard E. quality gap