Someone who is asked to come on to the property to benefit the property owner, such as customers at a store or a garbage collector, is classified as a(n)
A) trespasser.
B) resident agent.
C) invitee.
D) licensee.
Answer: C
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Answer the following statements true (T) or false (F)
1. Cross-functional structures allow organizations to focus all employees’ functional skills on solving a guest’s problem or meeting their expectation in that moment. 2. Poka-Yokes are not designed to help customers solve their own problems, but instead help employees solve customer problems. 3. Buying different colored knives and cutting boards in a restaurant to reduce cross-contamination is an example of a poka-yoke. 4. Proper training of employees is not one of the ways in which an organization can prevent service failures before they occur.
Assets are the properties owned (resources) that are used to generate the revenues of the business operation
Indicate whether the statement is true or false
A thank-you e-mail message is just as memorable as a thank-you letter.
Answer the following statement true (T) or false (F)
Due diligence is the process by which the buyer of property conducts a thorough investigation of the property and its uses to determine whether environmental or nuisance problems exist
Indicate whether the statement is true or false