What are key differences between projects and processes?
What will be an ideal response?
A process refers to ongoing, day-to-day activities in which an organization engages while producing goods and services. Processes use existing systems, properties, and capabilities in a continuous, fairly repetitive manner. Projects take place outside the normal, process-oriented world of the firm and project management activities remain unique and separate from the manner in which process-oriented work is performed. Differences are listed in the table reproduced below.
Process Project
Repeat process of product New process or product
Several objectives One objective
Ongoing One shot — limited life
People are homogeneous More heterogeneous
Well established systems in place to integrate efforts Systems must be created to integrate efforts
Greater certainty of performance, cost, schedule Greater uncertainty of performance, cost, schedule
Part of line organization Outside of line organization
Bastions of established practice Violates established practice
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With respect to distribution, shopping products are available
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