________ ________ are technology-enabled tools and processes that provide guided selling assistance to various selling job roles.

Fill in the blank(s) with the appropriate word(s).


Sales playbooks

Many sales organizations have introduced new tools-collectively referred to as sales playbooks-to help salespeople more efficiently match customer needs. Sales playbooks are technology-enabled tools and processes that provide guided selling assistance to various selling roles.

Business

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In the United States, African Americans, Hispanic Americans, Japanese Americans, Korean Americans, and the elderly are examples of ______.

Fill in the blank(s) with the appropriate word(s).

Business

Which of the following is true according to Lewin’s force field analysis?

A. Restraining forces have to be stronger than driving forces for change to work. B. Driving forces have to be stronger than restraining forces for change to work. C. Driving forces and restraining forces must be equal for chain to work. D. Driving forces are always stronger than restraining forces during change initiatives.

Business

An Edelman study on employee engagement stressed the importance of reinventing the employee experience in novel ways

Indicate whether the statement is true or false

Business

The principles of strategic planning in retailing are equally applicable to small and large retailers

Indicate whether the statement is true or false

Business