In the context of operations management, which of the following statements is true of the increasingly competitive and global nature of markets?
A. There has been a significant decrease in green practices.
B. There is a higher inclination to exploit the environment.
C. There has been a shift from a cost perspective to a value perspective.
D. There is an increased preference for simplified supply chains.
Answer: C
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An "in-charge" auditor typically holds the rank of:
A. manager. B. partner. C. associate. D. senior.
The concept of ________ ethics is that the rightness of the action is based on one's own conscience and moral standards.
Fill in the blank(s) with the appropriate word(s).
As a characteristic of services, intangibility refers to the fact that a service ________.
A. cannot be seen, heard, tasted, or felt by a customer B. can be experienced by a customer before utilization C. can be experienced through the physical senses D. is produced and consumed at the same time E. quality can only be as good as that of the provider himself or herself
One of the potential benefits to a team of a slow-to-act leader is ______.
A. increased positional leadership B. decreased decision effectiveness C. encouraging team members to emerge as leaders D. preventing problems from getting out of control