A corporation consists of legally distinct groups, not including:
a. shareholders b. stakeholders c. directors
d. managers
e. all of the other choices are included
b
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Anita has been a loyal customer of her hair salon for years-just like most of the other patrons. She believes that her stylist, the salon owner, is the best in the business. Not only does the salon provide excellent beauty services, it also features an exceptional, timely staff that always puts the customer first. Furthermore, the salon, which is right in the heart of town, is easily accessible. Anita's salon has earned
A. a sustainable competitive advantage. B. a customer retention program. C. the benefits of a locational excellence. D. an opportunity to grow. E. a loyal customer following.
Effective time management can increase an entrepreneur's job satisfaction.
Answer the following statement true (T) or false (F)
_______ in customer service refers to making the product or service available when and where the customer wants it.
a. Comfort b. Delivery c. Convenience d. Time
Jefferson Enterprises estimates that it will pay a 5% bonus on annual net income. If Jefferson reports net income of $480,000 before the calculation of the bonus, the amount of the bonus is $24,000
Indicate whether the statement is true or false