Silky Coordinates, a women's clothing store, employs female attendants to as-sist customers in the dressing rooms. Radley, a forty-one-year-old male, ap-plies for an atten-dant's job, but is not hired. In Radley's suit against Silky for em-ployment discrimination under Title VII of the Civil Rights Act, the store has

a. no defense.
b. a bona fide occupational qualification defense.
c. a business necessity defense.
d. a seniority systems defense.


b

Business

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The following information has been gathered for the Door Division:     Return on investment (ROI) 15.0% Sales$120,000  Operating assets$60,000  Cost of Capital 12.0% Profit margin 7.5% What is the Door Division's residual income?

A. $1,800. B. $5,400. C. $2,700. D. $3,600.

Business

A continuous budget is prepared

a. annually b. semi-annually c. monthly d. quarterly

Business

Adapting Bordow and Moore (1992) your textbook identifies five steps for managing power actively in communication. Which of the following is NOT one of those?

a. Managers should realize that in managing with power in and through communication they are, essentially, managing values b. Managers need to ensure agenda setting: that is ensuring people talk about the right things c. Make sure you control and hide all contentious information from any people with power, and from lower level employees who might miscomprehend the message d. Create networks of people who are key players, and have knowledge, contacts, ideas, energy and the power to change things

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Which direction of communication can leave higher-level management ignorant of what is really going on in the organization?

a. Upward b. Downward c. Horizontal d. Lateral

Business