______ theories of motivation have been criticized for depicting the individual as a rational information processor seeking to maximize personal gain.
A. Process
B. Content
C. Equity
D. Goal setting
A. Process
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Iris made a presentation to employees about how Acme Global can increase recycling. The program would cost money and mean that Acme Global would have less to spend on other projects. Her proposal was rejected because employees want to spend time and money on other projects. What challenge to teaching employees about sustainability issues does Iris appear to have encountered?
A. a lack of organizational resources B. limitations to what the organization can accomplish C. lack of knowledge and skills D. unwillingness to learn and commit to change actions
Benchmarking involves
A. checking whether a company has achieved more of its financial and strategic objectives over the past five years relative to its direct competitors. B. studying whether a company's resource strengths are more/less powerful than the resource strengths of rival companies. C. studying how a company's competitive capabilities stack up against the competitive capabilities of selected companies known to have world-class competitive capabilities. D. comparing the best practices in one industry against the best practices in another industry. E. comparing how different companies perform various value chain activities and then making cross-company comparisons of the costs and effectiveness of these activities.
The textbook used the example of Yolande, who adopted the practice of calling her employees “colleagues” from another firm whose business model she admired. This is an example of which concept below?
a. Scanning b. Mimicry c. Vicarious learning d. Grafting
Speakers may lose ground if their answers
a. leave receivers confused. b. leave receivers convinced. c. leave receivers enthusiastic. d. leave receivers persuaded.