Functional congruence in the environment refers to ______.

a. how well something with a functional purpose fits in the environment in which it serves that purpose
b. other people in the environment and the congruent function they perform
c. the proportion of style over substance for a given environmental component
d. how well service functions work together


a. how well something with a functional purpose fits in the environment in which it serves that purpose

Business

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Natural law thinkers believe that:

A. natural law provides the level of predictability attained by legal positivism. B. there is no law superior to that promulgated by political institutions. C. law and morality are not separate. D. all laws should have an environmental focus.

Business

Which of the following is NOT one of the successful techniques for controlling the cost of labor in services?

A) accurate scheduling of labor-hours to assure quick response to customer demand B) an on-call labor resource that can be added or deleted to meet unexpected demand C) little flexibility in worker hours to decrease the burden on management D) flexibility of individual worker skills that permits reallocation of available labor E) flexibility in rate of output or hours of work to meet changing demand

Business

A(n) __________ places the license terms on the outside of a box containing software

a. click-wrap license b. browse-wrap agreement c. shrink-wrap license d. computer-license agreement

Business

In a sale on approval, the buyer's approval must be demonstrated by express words

Indicate whether the statement is true or false

Business